Responding To Reviews: A Little Time, A Lot To Gain

With the number of reviews being written rising exponentially year on year, its easy to get bogged down under the weight. Reviews come in thick and fast, with 77% of consumers leaving reviews if asked, which can leave the whole experience overwhelming. It may feel even more daunting to then consider the possibility of responding …

Share The Love This Valentines Day (By Collecting Reviews)

Fijne Valentijnsdag, Bonne Saint Valentin, Shiawasena Barentainde, Feliz Dia dos Namorados, and Happy Valentine’s Day! However you choose to say it this year, say it with the most perfectly researched and top-rated gift from a variety of companies who display their wonderful customer’s reviews, in a heartbeat. We <3 Reviews True love for us at …

Reviews.io announces Slack integration – Receive review notifications

Slack is a great tool for messaging and keeping teams in sync. Now you can have Reviews.io post messages directly into Slack to let you know about any new Company Reviews, Product Reviews, Third Party Reviews, Questions or Complaints, as they come in. In order to enable this, you will need to generate a custom …

Credit and debit card surcharges to be banned in UK from Saturday 13th January

EU directive “Payment Services Directive (PSD2)” comes into force this Saturday, banning credit and debit card surcharge on all transactions. Here’s what businesses need to know. Current rules allow companies to charge a percentage of your total transaction amount as a surcharge, typically around 2%. The charge should amount only to what they are charged …

Are Review Extensions In Google Adwords Being Phased Out?

We’ve seen a recent article from Search Engine Journal reporting that Google are phasing out Review Extensions from Adwords from January 2018. We want to let our customers know that if Google does change their policy, it won’t affect them. Here’s why. Review extensions in Adwords are a way that businesses can highlight third party …