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New Feature – Expert Answers

by Callum Mckeefery

At REVIEWS we are passionate about helping our clients increase their conversion. That’s why we have created this brand new solution ‘Expert Answers‘ allows your in-house experts to reply directly to questions asked by your customers. By displaying these questions and answers on your product pages you will be removing common barriers that your customers face […]

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Google Updates Google Seller Ratings Requirements

by Callum Mckeefery

Google have confirmed that the amount of reviews to qualify for Google Seller Ratings has increased from 30 to 150 reviews. The increase might sound intimidating at first, but we think this increase well be an excellent opportunity for good companies to shine. In the long run we think this move will mean less of […]

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Google Ups Minimum Threshold For Seller Ratings Stars

by Liam

Google have increased the Seller Rating (‘Google Stars’) threshold from 30 to 150 reviews. Although this is a bigger jump than we were expecting, it’s not a totally unexpected move. In preparation, we have been advising our clients of the expected increase to the minimum 30 threshold for several months now.     New Seller rating Requirements: […]

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REVIEWS Expands – Opens New California Office

by Lee Bunting

After 2 years of running the US & Global division of REVIEWS from the UK. We have finally opened our offices in California. At the start of June we started looking at spaces all across Southern California. We finally decided that the right city for us to base ourselves in was Irvine, Orange County. (In the UK we […]

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NEW FEATURE – SMS Review Requests

by Nikki Albano

We are excited to share the latest features we have added to REVIEWS –  SMS Review Collection! Here at REVIEWS we are always trying to think of new ways we can improve our clients’ collection rate. The traditional method of collecting a genuine review is to send a review collection request via email post purchase. This method is extremely […]

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New SEO Product Reviews Widget

by Liam

Here at REVIEWS we love to make life simpler for our clients. Thats why we have updated our Magento & Shopify plugins so that they now publish review content directly to your page’s HTML. Having product reviews in-line means that search engines and crawl and index the content meaning that you can expect a nice […]

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DDos Attack Email Doing The Rounds

by Callum Mckeefery

Last week one of our tech support staff received an email that threatened to launch DDoS attacks against us unless we paid a Bitcoin ransom of approximately $6,000. This isn’t the first threat we have received and I’m sure it will not be the last. Which is why we have taken preventative steps to ensure the next time it […]

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Load REVIEWS Widgets Asynchronously

by Liam

If you would like your Reviews.co.uk widget to load asynchronously there are a few manual changes that need to be made to the code. Supported Widgets include: Badge, Carousel, Vertical, Dropdown, Full Page – This is an example of the widget code you will find in the Reviews.co.uk Dashboard. [code] <script src="https://widget.reviews.co.uk/carousel/dist.js"></script> <div id="carousel-widget-360" style="width:100%;max-width:360px;margin:0 […]

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How Do I Edit My Review?

by Liam

If you have made a mistake while writing a write on a company you can edit the review by clicking on the original link in the invitation email. When you click on this link you will be taken back to the write a review page and your existing rating and review will appear. After modifying […]

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